AI dispatch for field-service teams
Field-service companies feel the gap on the board: a job comes in, someone has to assign it, and someone has to know the status. That is the seat often filled by an in-house or offshore dispatcher. StaffBots Dispatch VA is self-serve software for intake, assignment, and status updates, with support and scheduling around the board.
Get Dispatch VA — $799/mo · See all plans
Broader than a residential trade shop
Home services and HVAC and plumbing are written for house calls. Field service here means the wider technician operation:
- Multi-site facilities or installed-equipment work
- Appointments with a promised window, then a live board when the day shifts
- Status updates for the customer and for the office
- A dispatcher whose job is assignment, not only booking
If you are a last-mile or courier operation, use delivery and logistics instead. If you only need a receptionist, start on support or the home-services page.
StaffBots is not a full field-service management platform.
Which plan to start with
- Dispatch VA ($799/mo) — the default when the dispatcher seat is the problem. Checkout.
- Starter ($299/mo) — booking and inbox only. Checkout.
- Business in a Box ($1,499/mo + $1,000 setup) — dispatch plus lead follow-up and admin. Checkout.
Frequently asked questions
How is field service different from home services on this site?
Home services is written for residential trades (the house call). This page is for field-service operators more broadly — facilities, installed equipment, multi-site service, and similar technician dispatch — where the board and the SLA-style status update are the main job.
Is StaffBots a field-service management platform?
No. It does not replace a full FSM or PSM (ServiceTitan, Jobber, Housecall Pro, and similar). It is the dispatcher / VA layer those platforms do not staff for you.
Which plan is the default for field service?
Dispatch VA ($799/mo) is the usual starting point because the painful seat is almost always the board. Use Business in a Box ($1,499/mo + $1,000 setup) if you also need lead follow-up and admin in the same suite. Starter is better when you only need booking and inbox coverage.
Can I add a human to review exceptions?
Yes. Human Supervisor is $500/mo and is contact-only — email hello@staffbots.ai. There is no public checkout link for the add-on.
Get started
Questions or a walkthrough: hello@staffbots.ai. Human Supervisor ($500/mo) is contact-only — email the same address.
Related: AI dispatcher vs an offshore dispatcher, vs hiring an in-house dispatcher.